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Mental Health first aider
In general, the role of a Mental Health First Aider (MHFA) in the workplace is to be a point of contact for an employee who is experiencing a mental health issue or emotional distress.
This interaction could range from having an initial conversation through to supporting the person to get appropriate help.
As well as in a crisis, MHFA are valuable in providing early intervention help for someone who may be developing a mental health issue.
Mental Health First Aiders are not trained to be therapists or psychiatrists but they can offer initial support through non-judgemental listening and guidance
MY ROLE AS A MENTAL HEALTH FIRST AIDER:
Spot the early signs and symptoms of mental ill health.
Start a supportive conversation with a colleague who may be experiencing a mental health issue or emotional distress.
Listen to the person non-judgementally.
Assess the risk of suicide or self-harm.
Encourage the person to access appropriate professional support or self-help strategies. This might include encouraging access to support systems or counselling services.
Escalate to the appropriate emergency services, if necessary.
Maintain confidentiality as appropriate.
Protect myself while performing my role.
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